CS / 01
Sole UX designer · Rural lead generation
“Sell more pumps” became “capture a lead in 20 seconds.”
Field research in Nepal showed that the users were being asked to do too much at once. I designed a redefined work process, an interface that reflected the change, and built online and offline tools that empowered them.
27+ → 4 fields · 6+ min → ~20 sec
Case Study